This policy covers refunds and cancellation for a wpOps license purchased directly from XONIK Technologies Pvt. Ltd. (“XONIK”, “we”). It does not cover fees charged directly to you by a third-party service you connect (Stripe, OpenAI, Anthropic, Google, or social platforms) — those are billed and refunded under that provider’s own terms.
Your license renews automatically at the end of its term unless you cancel first. You won’t be charged for a renewal without advance notice — the same disclosed renewal-notice window stated on the Pricing page. Cancelling stops the next renewal charge; it does not itself trigger a refund of fees already paid.
The introductory first-year license carries a 14-day refund window from the date of purchase. Request a refund within that window and we’ll refund the license fee in full. After 14 days, the license fee is non-refundable for the remainder of that term, though you can still cancel to stop the next renewal.
wpOps is self-hosted: cancelling or letting a license lapse doesn’t change anything already stored in your own WordPress database. Only license-gated functionality — software updates and full feature access — is affected once a license is no longer Active.
To request a refund or cancel a license, contact hello@xonik.com.
Related: Terms of Service · Pricing